Memorial Hospital for Cancer and Allied Diseases complies with applicable federal, state and local civil rights and healthcare laws and does not discriminate on the basis of race, color, religion, creed, gender, age, sex, national or ethnic origin, marital, caregiver, familial or partnership status, sexual orientation, gender identity or expression or transgender status, citizenship status or alienage, disability, status in the uniformed services of the United States (including veteran status), or any other status protected by law.

Memorial Hospital does not exclude people or treat them differently because of race, color, religion, creed, gender, age, sex, national or ethnic origin, marital, caregiver, familial or partnership status, sexual orientation, gender identity or expression or transgender status, citizenship status or alienage, disability, status in the uniformed services of the United States (including veteran status), or any other status protected by law.

If you believe that Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, religion, creed, gender, age, sex, national or ethnic origin, marital, caregiver, familial or partnership status, sexual orientation, gender identity or expression or transgender status, citizenship status or alienage, disability, status in the uniformed services of the United States (including veteran status), or any other status protected by law you can file a grievance with:

Jorge Capote
VP, Patient Relations  
1275 York Avenue
New York, NY 10065
Phone: 212-639-7202
Fax: 212-717-3118
Email: [email protected] 

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jorge Capote is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services’ Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Language Assistance

Memorial Hospital:

• Provides free aids and services to people with disabilities to help them communicate effectively with us, including but not limited to:
  • qualified sign-language interpreters
  • written information in various formats (large print, audio, accessible electronic formats)
• Provides free language services to people who prefer to communicate in a language other than English, including:
  • qualified medical interpreters
  • information written in other languages

If you need these services, please contact Alexandra Forauer, Associate Director, Language Services, at 212-639-3783 or at [email protected]